5 Reasons Why Old School Customer Service Still Shines
In this technological era and with digitization taking over human interaction in customer service, simple gestures like kindness and respect seem to have taken a...
customer service
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Top 8 Customer Service Predictions and Trends for 2020 Or Future
It is rightly said that we are currently living in the era of the customer. There was a time companies spent ample time making their...
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How Ticketing Systems Make or Break Your Customer Service?
Although there have been many improvements at various stages of customer services, there are firms focusing on outdated methods and technology for customer service. Some...